COFFEE AS A CULTURAL CONNECTOR

Explore how retail brands like Zara, Ralph Lauren, and Kith are revolutionizing customer engagement through in-store cafés, transforming coffee into a powerful cultural connector.

An article exploring the intersection of retail and coffee culture in 2025, detailing how major fashion brands including Zara, Ralph Lauren, Aimé Leon Dore, Lacoste, and Kith are using in-store cafés to enhance customer experience and brand engagement. The text discusses various café concepts, from Zara's accessible Zacaffé to luxury offerings at Ralph Lauren, emphasizing coffee's role as a cultural connector in modern retail.
An article exploring the intersection of retail and coffee culture in 2025, detailing how major fashion brands including Zara, Ralph Lauren, Aimé Leon Dore, Lacoste, and Kith are using in-store cafés to enhance customer experience and brand engagement. The text discusses various café concepts, from Zara's accessible Zacaffé to luxury offerings at Ralph Lauren, emphasizing coffee's role as a cultural connector in modern retail.
An article exploring the intersection of retail and coffee culture in 2025, detailing how major fashion brands including Zara, Ralph Lauren, Aimé Leon Dore, Lacoste, and Kith are using in-store cafés to enhance customer experience and brand engagement. The text discusses various café concepts, from Zara's accessible Zacaffé to luxury offerings at Ralph Lauren, emphasizing coffee's role as a cultural connector in modern retail.
An article exploring the intersection of retail and coffee culture in 2025, detailing how major fashion brands including Zara, Ralph Lauren, Aimé Leon Dore, Lacoste, and Kith are using in-store cafés to enhance customer experience and brand engagement. The text discusses various café concepts, from Zara's accessible Zacaffé to luxury offerings at Ralph Lauren, emphasizing coffee's role as a cultural connector in modern retail.

In 2025, coffee has evolved far beyond being a morning ritual—it has become a cultural connector and a vital element in redefining brand engagement. From the accessible flat whites at Zara’s Zacaffé to the artisanal cappuccinos at Lacoste or Aimé Leon Dore, the iconic lattes at Ralph Lauren Café, and the urban, laid-back vibe of Kith Treats, coffee is now the thread that weaves together a brand’s identity with its audience. As more retail spaces embrace coffee culture, they are transforming shopping into a shared experience that blends storytelling, creativity, and community.

The rise of retail cafés such as Zacaffé, Ralph Lauren’s Café, and Kith Treats highlights the power of coffee in fostering deeper customer connections. These spaces are designed to immerse visitors in curated environments, creating moments that go beyond the product to inspire and connect on a personal level. Coffee, as a universal language, builds lasting relationships and leaves customers feeling part of something aspirational and meaningful.

Aimé Leon Dore in New York City exemplifies this trend with its café, which offers more than just a cup of coffee—it’s a curated experience that combines minimalist design, soulful music, and the essence of New York’s streetwear culture. Lacoste’s Parisian in-store café, on the other hand, captures its sporty-chic identity, providing a laid-back yet stylish space that complements its timeless aesthetic. Then there’s Kith Treats, a playful take on café culture that merges nostalgia and modernity with cereal-inspired menus and unique brand collaborations, reflecting Kith’s dynamic streetwear ethos.

Zara’s Zacaffé, launched in Madrid in late 2024, has taken the concept of retail cafés to a new level. Designed by Art Recherche Industrie, this space marries global influences with local cultural elements. Inspired by Madrid’s Casa Árabe, the café features warm neo-Mudéjar tones and intricate brickwork, creating a grounded yet aspirational environment. Unlike luxury café concepts, Zacaffé focuses on accessibility, offering high-quality coffee and artisanal pastries at inviting prices, aligning perfectly with Zara’s philosophy of blending aspiration with affordability.

Retailers are embracing coffee as a means to create moments of pause in fast-paced shopping environments. Coffee breaks foster longer in-store visits, encourage deeper engagement, and leave customers with lasting impressions of the brand. This cultural phenomenon also taps into the rising demand for affordable luxuries, with brands like Ralph Lauren and Dior emphasizing exclusivity and craftsmanship in their cafés, while Zara democratizes the experience through Zacaffé.

As Zara prepares to expand Zacaffé to Tokyo and Seoul in 2025, this move reflects coffee’s growing influence in global retail. Both cities, renowned for their vibrant café cultures, will test Zara’s ability to create aspirational yet authentic spaces for a global audience. The challenge lies in maintaining cultural resonance while scaling this model—a balance that will define the future of retail café concepts.

In a world where commerce, creativity, and connection intersect, coffee has become the universal bridge. Brands like Zara, Ralph Lauren, Aimé Leon Dore, Lacoste, and Kith are shaping retail experiences where coffee isn’t just a drink—it’s the heartbeat of modern culture. For CASAWI Magazine readers, coffee culture is a compelling lens to understand how brands are evolving to inspire and connect in 2025.

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Aldo Mazzilli

Aldo Mazzilli

A creative mind who loves storytelling and branding in a meaningful way combining Culture & Creativity. Passionate about fashion, sport and lifestyle.

@fackaldo